Outset OpenResearch update!
Andrea Knight Dolan Andrea Knight Dolan

Outset OpenResearch update!

OpenResearch update! I’ve launched and collected 124 interviews across the US, India (in Hindi or English), and Brazil (in Brazilian Portuguese) on the topic of Fitness Goals & Routines and the role of wearable technology. Read on to see my initial observations.

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Embracing AI-Moderated Interviews: A New Frontier in UX Research
Andrea Knight Dolan Andrea Knight Dolan

Embracing AI-Moderated Interviews: A New Frontier in UX Research

Torn between the scalable quantitative reach of surveys and the depth you get from in-depth interviews? That’s where AI-moderated interviews have really made a difference for me. In this article, we'll explore how AI-moderated interviews bridge the gap between traditional methods, discuss their setup, advantages, limitations, and how they transform raw conversations into actionable insights.

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Hurry up & wait: Why Wait Times Matter When Chatting with AI
Andrea Knight Dolan Andrea Knight Dolan

Hurry up & wait: Why Wait Times Matter When Chatting with AI

When you're interacting with AI like chatbots or language models, have you noticed how some responses come super fast, while others take a bit longer? Well, it turns out, the speed—or latency—of these responses really affects how we feel about using the AI. Let’s dive into why these waiting times are important, what's considered too long to wait, and how making things faster might sometimes be a trade-off with getting things right. Ultimately, this is a call to the research community to start investigating the impacts of wait times on the user experience.

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Andrea Knight Dolan Andrea Knight Dolan

Joining the Open Research Initiative

I'm excited to share that I've been selected to participate in the Open Research Initiative by Outset.ai! Follow along as I share progress and learnings from this project.

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Guest lecturer at UCSC’s HCI program
Andrea Knight Dolan Andrea Knight Dolan

Guest lecturer at UCSC’s HCI program

I had a wonderful time at UCSC earlier this quarter, where I shared my approach to UX research methods, and engaged with the students answering their questions. I was impressed with caliber of the students & how interesting their ideas and projects sound.

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