Privacy Policy

Effective Jan 2024

I am committed to protecting the privacy and security of your personal information. I follow the Code of Ethics outlined by the ICF, International Coaching Federation. This privacy policy outlines how I collect, use, and safeguard the information you provide when using my services, including but not limited to, one-on-one mentorship, group classes, and any other services offered through my website or any third-party sites such as Google Drive, MentorCruise, or EventBrite.

1. Information Collection

I collect information that you voluntarily provide to me when you sign up for my services or communicate with me directly. This may include:

  • Personal Identification Information: Name, email address, phone number, and other contact details.

  • Professional Information: Your career goals, current job status, and any other information related to your professional development.

  • Payment Information: While I do not store credit card numbers, payment transactions are processed through secure third-party services. I collect transaction identifiers and billing details for record-keeping and service fulfillment.

2. Use of Information

Your information is used to:

  • Provide, operate, and maintain my services.

  • Communicate with you, including responding to your inquiries, comments, and requests.

  • Process transactions and send related information, including confirmations and invoices.

  • Send informational and promotional content, in accordance with your preferences.

  • Improve and personalize your experience with my services.

3. Information Sharing

I do not sell, rent, or trade your personal information with third parties. Information may be shared with third-party service providers to the extent necessary to provide my services to you, such as payment processing. These providers are obligated to protect your information and are prohibited from using it for their own purposes.

4. Data Security

I take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet-based service is 100% secure, so I cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact me directly at andrea@informed-insights.com.

6. Changes to This Privacy Policy

I may update this policy from time to time to reflect changes in my practices or legal requirements. I will notify you of any significant changes by posting the new policy on my website and updating the "effective date" at the top.

7. Third-party sites

Please review the privacy policies and terms of use for any third-party platform I am using to deliver my services.

8. Contact Information

If you have questions or concerns about this privacy policy, please contact me at andrea@informed-insights.com.